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Ted's Promotions Inc. 

Frequently Asked Questions

 

Here are a few tips to make your visit to PROMO-TED.COM as enjoyable as possible:

 

For my contact information (phone, address, etc.), please click the "Contact Ted" button.  

To search my vast promotional product database, click the "Search" button.  After you perform your search, you can see detailed information regarding any product.  If you see an item that interests you, you can easily add it to your online cart.

 

Click "View Cart" at any time to review the items in your cart.  Don't forget that you have to check out by clicking "Check Out" in order for your cart to be sent to us.  Our site will automatically save your cart for up to 90 days as long you visit us again from the same web browser.

 

Your browser must support frames and cookies in order to use all areas of our site.

If you need further assistance using my website, please don't hesitate to let me know! I'm always here to help!

 

Below are more Frequently Asked Questions to assist you in your promotional product search.

 

Sample costs, and proofs before production costs:

Ted is happy to provide clients and prospects, with random samples before an order is placed and printed samples after an order is placed so that buyers can determine weather the product they are interested in is of good quality and if their custom imprint meets up to their expectations. There are always costs associated with samples and Ted absorbs these costs when ever possible. However when this is not possible Ted will always let the client know about all costs associated with samples and let the buyer make the decision as to how to proceed. 

 

Basic sample guidelines are:

Random samples: Samples under $10 including shipping ground will be provided to the client FREE. Samples costing between $10.00 - $50.00 will be negotiated between Ted and the client. Samples costing over $50.00 client must charged to the clients credit card. In certain cases if samples are returned before 30 days or an order is placed every effort will be made to give the client full or partial credit. Each situation is unique and there are many factors that influence where and how much credit Ted can absorb.

All samples are shipped ground at Ted's expense. If a client wishes to get samples via overnight or express delivery they must provide their own shipper account number for Ted to ship samples in a priority service.

How do I get more information on-line?

Please use the on-line "shopping carts", "Request Information" , "Request Quote", "Place Order" & "e-mail this product" links, on the final product pages for more complete, faster service.

Your information is safe and secure, read Ted's Privacy Statement to learn more. See below to learn more about how to ask for information from Online Catalogs.

 

Becoming a Ted's PROMO World member:

Becoming a TPW member entitles you to special privileges that being a member of an exclusive club or group provides. As a member you will receive special offers and customer service that the general public will not receive. Free goods, and free gifts with purchase, extreme quantity discounts, and super fast turn around will all be part of being a TPW member. In order to become a member you must go to the TPW membership/guest book page and fill out the form.

 

About Ted's-Company Store Programs is a turn-key e-commerce solution that enables you to quickly and easily build a custom store containing your branded merchandise for your business. Ted can help you design a powerful electronic storefront for your company. You will immediately appreciate the speed at which your new electronic company store works for you, your business and clients. Click here to learn more.

 

About Ted's Branded Catalogs:

Ted's Branded Catalogs are the lines in the Boutique Shops. They are the most user friendly product lines to browse and shop at. These are specific product lines chosen by Ted because of their quality products and service. All links and requests from these lines go directly to Ted, so once you find products that interest you, place them in the shopping cart and request specific information or place an order. Ted will receive your request via e-mail and get right back to you.

 

About National Brand Websites:

Sometimes there are situations where a item with out a logo or message is needed, or just 1 or two gift items can speak volumes. In cases like this Ted wants to make it easy for you the client to send flowers via FTD, buy something at The Sharper Image, Swiss Army,  or Hickory Farms, pick up supplies at Office Depot to complete a project using your own desk top publishing resources, or to be able to locate a unique collectable or special something to promote good will and solidify your relationship with your clients. That is why Ted has created special National Affiliate links at Ted's PromoWorld. Just click those links and pick up just the right thing you need to make your marketing challenges a success.

 

About Wearables, Clothing Lines:

Imprinted clothing "wearables", has become one of the biggest product segments of our industry. In order to be competitive Ted orders blank goods directly from the mill and uses the most experienced decorators to embroider or silk screen your custom imprint your garment. Because the pricing on wearables is so fluid and the method as well as the design approach is different for every order, Ted does not post most the costs in our online catalog. Ted quotes specifically on the specs (quantity, method, number of colors, sizes, positions) you provide at the time of your request. Once you find the item of clothing you are interested in, click the e-mail linkand send Ted your specific request.

Ted will provide you with a quotation right away. Please provide phone number where we can reach you, as many times a voice conversation is needed to make sure Ted gets you the accurate information you need to make your buying decision. Ted's PROMO World represent most name brand lines of clothing. If you can't find your favorite brand just ask.

 

Advice for event planning?
A page has been specifically set up for social or corporate event planning. Find all the useful items you need for your events. From invitation cards, disposable cups, napkins and plates, party favors, to T-shirts, pens, correspondent folders and much more. Here you will also find our yearly planning calendar.

 

Who is Halo Branded Solutions?

In order to function like a small company and give personal service but also provide my client with the most competitive pricing Ted has chosen to be an independent affiliate a 60 year old well respected Promotional Product company who specialize in providing independent affiliate companies like Ted's Promotions with customer service, financing and billing support. This allows Ted to be available to work closer with his clients more of the time rather than spending a substantial amount of time doing paper work and accounting chores. This also gives Ted's Promo World the buying power of a very large corporation and extra pull with suppliers to accommodate you the client. Halo Branded Solutions will be following up orders, making sure ship dates and special event dates are met as well as doing the billing and collections for Ted's Promotions.

 

Is It safe to order on line?

Order with confidence that your transaction will be a safe and secure one. We accept MasterCard, Visa, and American express. In the more than 10 years of doing business on the internet Ted has never had an incident of identity theft.

 

144 Lake Ridge Trail, Baldwin Ga. 30511.

Phone: 770-972-8081 Fax: 770-573-3141

A Division of Ted's Promotions Inc.

Copyright 2003-2013 by Ted's Promotions Inc. All Rights Reserved.